Your favorite team scored a goal, you couldn’t hold yourself back and lost your wallet? You’ll find all the information you need to know below.
Hertha BSC home games
After Hertha BSC home games, lost property is initially kept in the fan shop in the Ostkurve (east stand). All lost and found items are promptly handed over to the Hertha BSC office. Please contact Hertha BSC using the contact form or the service hotline (030) 300928-1892 (at local rates).
In case you have left behind your bag or any other valuable item in the SafeBOXes, you have the option of contacting the service provider directly to report your loss. The service provider usually brings forgotten items back to the next home game of Hertha BSC. Neither Hertha BSC nor any other event organiser or the Olympiastadion Berlin have access to the SafeBOXes. The SafeBOXes will not be stored on stadium grounds after the games. In urgent matters, the service provider also offers paid delivery of lost property. To do this, please contact the service provider directly. Further information on www.safeboxen.de.
Concerts, festivals, DFB Cup etc.
We keep lost property at the stadium and try to contact the rightful owner if the lost property allows identification. In addition, we store lost and found items to allow the rightful owner the opportunity to collect their belongings from us. We reserve the right to request a precise description of the lost item, the PIN of the smartphone, etc. upon collection in order to prevent misuse.
If the information wasn’t helpful to you, feel free to drop us a message via the form below. We will get in touch with you shortly.