Comprehensive information regarding barriere-free access and services on home games of Hertha BSC in the Olympiastadion Berlin can be found in the Bundesliga Reiseführer (‘Bundesliga travel guide’) by the DFL (german language only). The Bundesliga Reiseführer is available as an app for iOS (to the App Store) and Android (to Google Play), free of charge.
The following information is required by the ticketing department to process ticket orders for seats for people with disabilities:
• Complete address with a phone number where you can be reached during the day
• Subject: Match pairing and type of disability
• A copy of the severely handicapped ID card (front and back)
Tickets that can no longer be sent by post can be deposited at the responsible ticket office on the day of the match from the time the stadium opens up to 15 minutes before the start of the match. In order to be picked up, the disabled person must come to the ticket booth with the original disability card.
Contact to the department of ticketing
When contacting via regular mail, please use a subject line like ‘tickets for people with disabilites’.
Phone: 0049 (0)30 – 30 09 28 55 5
Fax: 0049 (0)30 – 30 09 28 89 5
Hertha BSC GmbH & Co.KG aA
Hanns-Braun-Straße, Friesenhaus 2
Tickets at the box office
If tickets for people with disabilities are still available on the day of the match, these will be sold at the stadium two hours before the game. The responsible ticket office is located at the southern gate on the right-hand side. In order to be picked up, the disabled person must come to the ticket booth with the original disability card.
Tickets for fans of the guest team
Tickets for visiting fans are only available through the visiting club. Remaining tickets will be made available on the day of the game at the ticket booth at the south gate (on the right, the last ticket booth before the admission area).